Terms & Conditions
Terms and Conditions
Last updated: 26/06/25
Welcome to Sock-o-diles! By placing an order through our website or social media, you agree to the terms below. Please read them carefully.
Orders
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All products are subject to availability. We’ll let you know as soon as possible if something you ordered is out of stock.
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Once your order is confirmed and paid, we’ll get it ready for shipping or pick-up.
Payment
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We accept payment by bank transfer or through approved platforms (Stripe.)
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Full payment must be made before your order is shipped or ready for collection.
Shipping & Delivery
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Please refer to our [Shipping Policy] for full details.
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We are not responsible for delays caused by courier companies once your package has been shipped.
Returns & Refunds
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We take pride in the quality of our Sock-o-diles! If you receive a faulty or incorrect item, please contact us within 7 days of receiving your order.
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Returns or refunds will be considered on a case-by-case basis. Items must be unused and in original condition.
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We do not offer refunds for change of mind.
Privacy
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We only collect the personal information needed to process and ship your order.
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We do not sell or share your details with third parties. See our [Privacy Policy] for more info.
Product Use
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Sock-o-diles are designed to help keep socks together during washing and drying. Please follow any care instructions included with your order.
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We are not liable for any damage resulting from misuse of the product.
Fundraising Use
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If you’re using Sock-o-diles as part of a fundraising plan, special terms may apply. Please contact us directly to learn more or request a fundraiser pack.
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(PLEASE NOTE THIS PROCESS CAN TAKE TIME)
Contact Us
If you have any questions about these terms, feel free to get in touch:
📧 kotakiwi@gmail.com
📍 Sock-o-diles, Auckland, NZ